Attendance & Payment Specialist
About the Opportunity Partnership Employment is hiring a bilingual (English/Spanish) Attendance & Payment Specialist for a respected nonprofit client in Dallas. This role
Category
Administrative Assistant
Location
Dallas, Texas
Compensation
$18/hour
Status
Open
Position Overview
About the Opportunity
Partnership Employment is hiring a bilingual (English/Spanish) Attendance & Payment Specialist for a respected nonprofit client in Dallas. This role supports families and child care providers by handling attendance review, compliance follow-up, and provider payment resolution. This a Monday - Friday 8am to 5pm paying up to $20/hr.
What You’ll Do
Customer Support
- Assist customers by phone, email, and in person in a prompt, courteous, and professional manner
- Provide technical assistance on recording attendance, program requirements, and child care provider payments
- Problem-solve and coordinate across departments to answer customer questions and resolve complaints
Attendance Review and Compliance
- Review attendance recorded by parents in the state system and enter follow-up work items in the case management system for noncompliance issues
- Contact parents regarding noncompliance, excessive absences, or failure to record attendance, and terminate services as required
- Reconcile parent-recorded attendance with provider submissions, case management documentation, and the attendance website; revise state system records according to guidelines
- Finalize and confirm attendance information for payment
Provider Payments
- Research child care provider payment issues and document findings in the case management and state systems
- Contact providers regarding payment errors or adjustments, and request additional documentation as needed
- Provide feedback to staff on claim entry errors
What You’ll Need
- High school diploma or GED required
- Bilingual in English and Spanish required
- Proficiency with computers, Microsoft Word, and Outlook
- Prompt and regular attendance
What Will Help You Succeed
- Ability to manage multiple tasks at once and prioritize effectively
- Excellent communication skills and the ability to work with people at all levels
- Ability to work well under pressure and meet deadlines
- A team-first mindset
- High integrity and a commitment to the client’s mission and value
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Why Choose Partnership Employment?
Why companies and candidates choose Partnership.
Since 2002, our managing partners have built teams across the country through direct recruiting, not just job boards. The result is a shortlist of people who can do the work now and grow with you.
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