It’s time to get everyone back to work. But for employees who are among the nearly 34,000,000 who had COVID, returning might look like this: Complete recovery and happy to head back to the office, or worry and performance anxiety because after several weeks of debilitating illness, they are among the 10-30% who will suffer persistent symptoms such as […]
FEMA, the Red Cross, and state agencies across the country have not had a moment’s rest this summer. From forest fires raging up against city boundaries out West to Hurricane Ida’s destructive winds and damaging rains in the East, these groups have worked hard to help individuals and communities survive. But for businesses who made the […]
Are you one of the unsung heroes of the pandemic? You know, a mom who had to ditch a promising career so your kids would not be home alone? Have you spent the last year deciphering math mats with your child, wrangling the unemployment system, and soothing your stressed-out significant other? If it feels like you time-warped […]
Finally – the long-awaited fix for the devastating COVID-19 is here! Businesses large and small are breathing a collective sigh of relief with the hope that when all their employees are inoculated, everyone can get back to congregating and collaborating in person. You might be writing that company-wide memo even now, telling people how, […]
Have you noticed that even-tempered Fred is arguing with callers, and sunny Nancy seems disengaged and snarky in Zoom meetings with clients? If so, you might have a service problem! Don’t overestimate the tolerance of your customers. Take these steps today to ensure that your clients and customers are customers for life! Step One: Review your customer...
The one thing we parents can all agree on is how much we will miss the rumble of the school bus as it whisks our kids away to school each Fall! With most states relying on local school districts to decide when they feel safe enough to open, parents are bracing for disruption. Even if your child’s school […]
A quote by Richard C. Morais, author of The Hundred-Foot Journey, perfectly sums up the grit and resilience required in these uncertain times of COVID-19: “There are many points in life when we cannot see what awaits us around the corner, and it is precisely at such times, when our path forward is unclear, that we must […]
Employers
